Vilkår for bruk

Welcome to Château Privé. These terms of service ("Terms") outline the rules and regulations for using our website and purchasing our products. By accessing this site or making a purchase, you agree to comply with these Terms. Please read them carefully.

1. General Provisions

1.1. Château Privé is a luxury perfume brand operating within the Norwegian market.

1.2. These Terms apply to all users of the website, including browsers, vendors, customers, and merchants. 

1.3. By accessing or using our site, you agree to these Terms in full. If you do not agree, please discontinue use immediately.

2. Eligibility

2.1. By using our website or purchasing our products, you confirm that you are at least 18 years old or have parental/guardian consent.

2.2. You agree to provide accurate and complete information during registration or checkout.

3. Products and Services

3.1. Château Privé offers luxury perfumes for personal use only. Resale of our products is prohibited without prior authorization.

3.2. Product descriptions, pricing, and availability are subject to change without notice. We strive for accuracy but cannot guarantee that product details are error-free.

4. Orders and Payments

4.1. By placing an order, you enter a binding agreement to purchase the selected products.

4.2. Payment methods accepted include credit/debit cards (Visa, Mastercard) and other payment platforms (e.g., PayPal, Vipps, Klaarna).

4.3. Prices are displayed in Norwegian kroner (NOK) and include VAT. Additional shipping fees will be calculated at checkout.

5. Shipping and Delivery

5.1. Château Privé ships products within Norway. Delivery times and shipping fees are provided during checkout.

5.2. We are not liable for delays caused by external factors such as courier issues or unforeseen events.

5.3. Risk of damage or loss transfers to you upon delivery.

6. Returns and Refunds

6.1. Customers have the right to cancel purchases within 14 days of delivery under Norwegian law (Angrerettloven).

6.2. To initiate a return, the product must be unused, unopened, and in its original packaging.

6.3. Refunds will be processed within 14 days of receiving the returned item. Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.

7. User Responsibilities

7.1. You agree to use the website only for lawful purposes and in compliance with these Terms.

7.2. Prohibited actions include:

• Unauthorized access to our systems or data.

• Use of the website for fraudulent or harmful purposes.

8. Intellectual Property

8.1. All content on our website, including text, images, logos, and product descriptions, is the property of Château Privé.

8.2. Unauthorized reproduction or use of our intellectual property is prohibited.

9. Limitation of Liability

9.1. Château Privé is not responsible for indirect or consequential damages arising from the use of our products or services.

9.2. Our liability is limited to the purchase price of the product in question, except as required by Norwegian law.

10. Privacy

10.1. Your personal data is processed in compliance with GDPR and Norwegian privacy regulations. For details, please see our [Privacy Policy].

11. Force Majeure

11.1. Château Privé is not liable for delays or failure to fulfill obligations due to events beyond our control, including natural disasters, strikes, or governmental restrictions.

12. Changes to the Terms

12.1. We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website.

12.2. Continued use of our site or services constitutes acceptance of the updated Terms.

13. Governing Law and Disputes

13.1. These Terms are governed by Norwegian law.

13.2. Any disputes shall be resolved through the appropriate Norwegian courts unless agreed otherwise.